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A lab partner that picks up the phone
Clinics, physicians and practices across Northwest Houston can count on us for dependable collection, careful specimen handling and responsive service.
What we offer your practice
Tell us how your practice works, and we'll set up ordering, pickup and results to fit it.
Simple ordering
Send orders the way that works for your office. We'll set you up with requisition forms and walk your staff through them.
Patient collection
Send patients to our Northwest Freeway location for collection. They can book online, and we'll confirm their order on arrival.
Specimen pickup
Ask us about scheduled pickup of specimens collected in your office. We'll arrange a schedule with you.
Collection supplies
Tubes, containers, labels and ready-to-use collection kits, prepared by our team for your office.
Results delivery
Results come back to your practice securely, in a format we agree on during setup.
A direct line
Questions about a specimen, an add-on test or a delay? Call and talk to someone who knows your account.
Getting started
Most accounts can be set up quickly. Here's how it works.
Tell us about your practice
Email us or call. We'll ask about your specialty, volume and the tests you order most.
Account setup
We set up your account, ordering method and results delivery, and agree on pricing and billing.
Supplies and training
We deliver supplies and requisitions and show your staff how to collect, label and store specimens.
Start sending
Send patients or specimens. We check in regularly to make sure everything runs smoothly.
Careful handling from collection to report
Good results start with good specimens. We handle every sample as if it were our own family's.
- Two-point patient identificationEvery specimen is matched to the patient and order before it is labeled.
- Documented chain of custodyTimestamps and sign-offs at every hand-off.
- Temperature-appropriate transportSpecimens are stored and moved according to each test's requirements.
- Calibrated equipmentWe calibrate our instruments to the same standard we offer as a service.
Let's talk about your practice.
Send a short request and we'll follow up within one business day.