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Everything you need for a smooth lab visit: how to book, how to prepare, what happens during your visit, and how results and billing work.
Our location
13105 Northwest Freeway, Suite 113, Houston, TX 77040. On the Northwest Freeway (US-290).
Directions and parkingTalk to us
Not sure which test you need, or how to prepare? Call and we'll walk you through it.
Call (512) 905-8982Preparing for your test
A little preparation helps you get accurate results on the first visit, so you don't have to come back.
- Bring your ID and lab orderA photo ID and, if you have one, the lab order from your provider. Bring your insurance card too.
- Fast only if you're told toSome tests, like a fasting glucose or lipid panel, need 8–12 hours without food. Water is fine and encouraged.
- Keep taking your medicinesUnless your provider tells you otherwise. Let us know if you take blood thinners or biotin.
- Drink water and dress for easy accessBeing well hydrated makes the draw easier. Short or loose sleeves help.
- Tell us if you get lightheadedWe can have you lie down for the draw. Your comfort comes first.
What happens at your visit
A typical visit is quick, and we explain each step as we go.
Check in
We confirm your identity, your lab order and your insurance or payment details.
Collection
A trained specialist collects your sample. A typical blood draw takes just a few minutes.
Labeling
Your sample is labeled in front of you and checked against your order before you leave.
Testing
Your sample is logged and sent for testing, with its handling tracked at every step.
Getting your results
Results are released to the healthcare provider who ordered your test, who will review them with you and explain what they mean.
How long will it take?
Timing depends on the test. Many routine tests are ready within a few business days, and specialized tests can take longer. We'll give you an estimate at your visit.
Can I get a copy?
Yes. You have the right to a copy of your completed test results. Call us or send a request, and we'll verify your identity before releasing them.
Questions about a result?
Your provider is the best person to explain what a result means for your health. For questions about a sample or a delay, call us at (512) 905-8982.
Billing and insurance
We want you to know what to expect before your visit, so there are no surprises later.
Using insurance
Bring your insurance card to every visit. Coverage varies by plan and by test, so call us before your visit and we'll help you check whether your test is likely to be covered.
Paying yourself
No insurance, or rather not use it? Ask us for self-pay pricing on the tests you need before your visit.
Questions about a bill
Call (512) 905-8982 or email info@lonestarclinicallabs.com. Have your name, date of birth and date of service ready.
Still have questions?
Our FAQ covers fasting, children's visits, results and more.